Customer portal
View account details, open tickets, and billing in the portal.
Open portalNetwork status
Live outage map
See active service disruptions across our coverage area. The map refreshes automatically—tap a shaded zone for details.
Network status
See active service disruptions across our coverage area. The map refreshes automatically—tap a shaded zone for details.
Unable to load the map. Please refresh the page or try again later.
Need help?
If your service is down, check the map first, then reach out if you need account support or want to report a new issue.
View account details, open tickets, and billing in the portal.
Open portalOur team is available Monday - Friday from 8:00 AM - 10:00 PM and Saturday - Sunday from 9:00 AM - 7:00 PM
(850) 904-2086Prefer email? Send us a message and we will follow up.
Contact usNo shaded zones on the map but no connection at home? Call us—we can check your link and account.