Find answers to common questions about our service
We offer three main plans: Basic 25 (25/3 Mbps) for $47/month, Enhanced 100 (100/20 Mbps) for $67/month, and Full 150 (150/50 Mbps) for $107/month. All plans include unlimited data, no contracts, free installation, and 24/7 support.
No! All our plans include truly unlimited data with no throttling, ever. Use as much data as you need without worrying about overage charges or slowdowns.
No contracts required! We offer month-to-month service with no long-term commitments. You can cancel anytime without penalty.
Installation is completely free! Our professional technicians will install all necessary equipment at no charge to you.
Installation typically takes 2-3 hours. We'll schedule a time that works for you, and our technician will handle everything from equipment mounting to network setup.
We provide all necessary equipment including an outdoor antenna, indoor router, and all cables. You just need power outlets inside your home.
Most installations are completed within 7-14 days of signing up, depending on your location and our current schedule. We'll work to get you connected as quickly as possible.
We serve Walton County and Washington County in the Florida Panhandle. This includes Freeport, DeFuniak Springs, Chipley, Bonifay, and surrounding rural areas. Check our coverage map or contact us to verify service at your address.
Visit our coverage page or contact us at (850) 904-2086. Our team can quickly check availability and provide you with plan options for your location.
We're constantly expanding our coverage. Register your interest on our website, and we'll notify you as soon as service becomes available in your area.
Our wireless internet is extremely reliable with 99.9% uptime. We use enterprise-grade equipment and have redundant systems to ensure consistent service. Many of our customers find it more reliable than DSL or satellite.
Unlike satellite internet, our fixed wireless technology is minimally affected by weather. Light rain and typical weather conditions won't impact your service. Only severe storms may cause temporary disruptions.
Yes! While we provide a router with your service, you can connect your own router if you prefer. Our support team can help you set it up.
There's no limit to the number of devices you can connect. Your plan's speed determines how many devices can be used simultaneously without performance degradation. See our plans page for specific recommendations.
You can pay online through our customer portal, set up automatic payments, or pay by phone. We accept credit cards, debit cards, and ACH payments.
No hidden fees! The price you see is the price you pay. No equipment rental fees, no installation charges, no surprise costs. Just your monthly plan price.
We offer 24/7 local support via phone, email, and our customer portal. Our support team lives and works in the communities we serve, so we understand your needs and can provide quick, personalized assistance.
Contact our support team anytime at (850) 904-2086. Most issues can be resolved over the phone, but if needed, we'll dispatch a technician to your home at no charge.
Join thousands of satisfied customers enjoying fast, reliable internet in rural Florida.